Facebook Hacked and Disabled: How to Recover Your Account with Real Customer Service

As the title suggests, I recently had my Facebook account hacked. One night, I accidentally clicked on a phishing link (I remember that the link said it violated advertising policies, and since I had previously helped someone with advertising, I thought it was an issue with the ads). As a result, during the early morning hours, the hacker invaded my Facebook and spent my advertising budget. The next morning, I woke up to find my account hacked and disabled, which made me extremely angry. Fortunately, the banks in Taiwan are very efficient; they immediately helped me cancel the charges and issued a new credit card.

As for recovering my Facebook account, I tried many methods, such as uploading my ID and reporting through Instagram, etc. I received an email response saying that my Facebook name did not match my ID, so they could not recover it. Feeling disheartened, I unexpectedly saw that I could apply for a blue checkmark and chat with real customer service, which reignited my hope! I thought I would spend money to try to recover my account that I had used for so many years!

In the end, I really got it back! Later, some friends asked me how to recover their accounts, so I decided to write an article to clarify things. I spent a lot of time organizing this article, and I sincerely hope it can help those in need. I hope you can also recover your accounts and retrieve the memories and friends from those years. Indeed, people only learn to cherish what they have after losing it, haha.

1. In the "Profile" page, click on the "≡" option in the upper right corner. Reminder: You need to use an Instagram account linked to the same email.

2. Click on the Account Management Center.

3. Click on Meta Verification. Subscribe to Meta for a month, costing RM41.99, NTD455, and you can unsubscribe at any time.

4. Click Continue.

5. Click Continue.

6. Explanation about advanced protection.

7. Successfully subscribed, click Skip.

8. At this point, you can use real customer service. Click on Advanced Support Services.

9. Click Get Support.

10. Click Account Access.

11. Click Even If Consulting Support Services.

12. Click Chat with Us.

13. You can start chatting with real customer service now!

14. The customer service will ask you to provide a new email.

15. I was asked how long it would take to recover, and in the end, it took me about 3 days.

16. Actually, I received the FB confirmation code quite quickly on the same day. I was super happy, thinking I could recover my account immediately. However, when I used the confirmation code to log in, it said the account had been disabled. At that moment, I thought I probably wouldn't get it back and ended up wasting money 🥲.

17. After another 2 days, I tried logging in with the new email, and I received a new confirmation code. I managed to log in!!! I was almost in tears 🥹. It took me about 3 days in total.

I hope this can help those in need, and I wish everyone success! I will write another article about how to protect your account, so friends who are interested are welcome to follow me 🫡.